DUB SOURCE HELP CENTRE
Frequently Asked Questions
Clear answers about VW and Audi parts, fitment, workshop services, delivery, and ordering from Dub Source Limited in Kingston.
Questions about parts, service, or ordering?
Find the answer below, or contact the team with your vehicle details for a fitment-confirmed answer.
Do you only sell parts for VW and Audi?
Dub Source Limited specialises in Volkswagen and Audi parts and workshop services. Porsche parts are also available on a selected basis. The business does not stock parts for other brands.
How do I know which part fits my specific car?
Send your vehicle make, model, year, and chassis number (VIN) to the team before ordering. The team uses VIN matching to confirm the exact correct part for your specific car before anything is supplied. This is the most reliable way to avoid getting the wrong part.
Do you deliver outside Kingston?
Yes. Dub Source Limited delivers parts island-wide across Jamaica, including Montego Bay, Ocho Rios, Mandeville, Negril, Port Antonio, and all other parishes. Contact the team to confirm courier options and delivery times for your location.
Can I get my VW or Audi serviced at Dub Source?
Yes. The workshop at 70A Mannings Hill Road provides general servicing, OBD diagnostic scanning, ECU coding and programming, AC regas, DSG transmission service, and front and rear suspension installation. Workshop appointments are available Tuesday to Saturday by appointment only.
What payment methods do you accept?
Dub Source Limited accepts debit cards, credit cards (Visa and Mastercard), cheques, bank transfer to NCB Manor Park, NFC mobile payments, Lynk, and Faygo online payment.
What are your opening hours?
Parts sales: Monday 9:00 AM to 4:00 PM. Tuesday to Friday 9:00 AM to 5:00 PM. Saturday 10:00 AM to 5:00 PM. Sunday closed. Workshop and garage: Tuesday to Saturday by appointment only.
How long does it take to get a part that is not in stock?
Lead times vary depending on the part and supplier. Common maintenance parts are usually available within a few days. Specialised or lower-demand parts may take longer. The team will confirm availability and expected timeframe before you commit to an order.
Are the parts you sell genuine OEM?
Dub Source Limited stocks parts from confirmed OE-quality suppliers for VW and Audi platforms, including Bosch, Brembo, Febi Bilstein, Lemforder, Meyle, Liqui Moly, Amsoil, Pentosin, and others. Parts are sourced from verified distribution channels — not grey market or counterfeit stock.
Still need help with your VW or Audi?
Send your make, model, year, and chassis number. Dub Source will confirm the right next step before you spend.